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“Quick, painless and economical way for our little enterprise to be compliant!”
What will your generated return policy include?
Our return policy generator includes the essential clauses required to protect your business, clarify your refund process, and give your customers the confidence to shop with you.
Return conditions
States your commitment to a simple return process, setting conditions for a purchase to be eligible for a refund, and clarifying a customer's options for reimbursement.
Return process
Provides instructions for how customers can contact you regarding a return, and defines who is responsible for paying return shipping should it be required.
Refund policy
Explains your internal process for processing returns and states the expected time a customer can expect to wait for their return to be processed.
Channel for questions
Provides customers with contact information of your returns team, should they have questions about your return policy.
Great service and extremely easy to use. Saves you from stressful thinking and saves lots of time.
5 out of 5
Enrique Camarena
Thank you guys for making this so easy for my new website. I really appreciate you♥
5 out of 5
Ariel N Atkinson
So easy to use. I plan on recommending it to all of my clients.
5 out of 5
Gisell
Thank you Getterms! So easy to use and super handy for beginners :)
5 out of 5
Kristy | Studio K Ford
So quick and easy. Saved me tons of time, when I have lots of projects going on. One less headache.
5 out of 5
Martha Duffet
Very easy to use. Much better experience than other online services with hidden fees
5 out of 5
Greg
A fantastic service I've used a few times now for various websites. I keep coming back because it is easy, comprehensive, and reasonably priced.
5 out of 5
Rob Parmenter
Super fast and efficient. Thanks for saving me a headache
5 out of 5
Perye
Why use GetTerms?
It’s simple, we’re the easiest to use tool on the market. We created GetTerms in an effort to make compliance effortless. Our return policy generator is easy to use, reliable and comes with all of our other great products, including a privacy policy, cookie consent banner and consent management platform!
A refund policy – sometimes called an exchange policy or return policy – is a document used by stores to provide transparency around their return process and what makes a purchase eligible for a return.
A return policy’s purpose is to give consumers confidence that they are protected should a product not meet expectations, and to limit a business’s exposure to financial risk and disputes caused by customers abusing return loopholes.
We recommend implementing a refund policy for any business that sells a product, physical or digital. This includes both ecommerce and brick and mortar stores. A refund policy is critical to protecting your business’s interests and the interests of your customers, and in most cases, legally required. Follow the example of some of the biggest retailers around the world – ASOS, Amazon, or Cosco – make sure you have a refund policy in place.
There are a few great reasons to use a refund policy generator over a template:
Generating a policy takes less time than editing a template
Generators come with a dashboard that allows you to update all your policies from one place
Generators will host your policy which means you won’t need a website to display it to your customers – perfect if you run your store from a social media platform
Generators like GetTerms monitor changes in laws and will notify you if you need to update your refund policy for compliance reasons
Generators will ask you clear questions that you can easily understand so that your policy can be tailored to your business’s needs
That being said, if you’re after a template, we’ve created one you can use free of charge!
